Privacy Policy
Your privacy is important to us.
Introduction
At SurveyCompo, your privacy is our priority. By engaging with SurveyCompo’s services or using the SurveyCompo Website (the “Website”), you are giving consent to SurveyCompo to use your Personal Information in the manner set out in this Privacy Policy. This Privacy Policy outlines our commitment to protecting your personal information and your rights in relation to the data we hold about you.
Information We Collect
- Personal Information:
- Your personal information may be collected from you in a variety of ways. This includes, but is not limited to, when you register for the services (where we collect essential information such as your name, email address, and password), when you interact with SurveyCompo electronically or in person, when you access the Website, and when SurveyCompo provides services to you.
- Survey Data:
- When you use our SurveyCompo's hosted services, we store the content of your surveys, the responses collected, and related performance metrics to provide you with survey creation and reporting capabilities. If you choose to self-host your surveys and collect response data yourself, SurveyCompo does not access, collect, or store your survey content, response data, or performance metrics. In such instances, you assume full responsibility and ownership of this data.
- Collaboration Data:
- Should you choose to collaborate on surveys with other SurveyCompo users, information relevant to enable that collaboration (names and email addresses associated with accounts) will be shared.
- Analytic Data:
- To improve SurveyCompo's functionality, we may collect anonymized usage data (such as how our platform is used).
How We Use Your Information
- Access to the Website:
- We may use your data to enable your access to the Website.
- Service Provision:
- We use your data to provide the services that you purchase or request as a customer.
- Usage Tracking:
- We track usage and measure traffic statistics of the Website to understand user behavior and improve our services.
- Third-Party Information:
- We may receive and/or access information from third-party providers for the provision of our services to you.
- Communication:
- We may contact you regarding your use of the services or services offered by SurveyCompo. This includes contacting you in relation to comments, complaints, enquiries, or dispute resolution.
- Payment Collection:
- We use your data to collect payments from you for the services you use.
- Third-Party Communication:
- We communicate with third-party providers or associate parties involved in the provision of the services.
- Marketing Communications:
- With your consent, we may use your contact information to send you marketing communications about our services.
Sharing Your Information
- Third-Party Services:
- SurveyCompo only integrates with other services at your request (e.g., webhook configurations). You are responsible for the privacy practices of any third-party platforms you choose to interact with.
- Legal Compliance:
- We may disclose your information if required by law or to protect the rights, property, or safety of ourselves, our users, or the public.
Your Rights
- Access and Modifications:
- You can access and modify your account information through your profile settings.
- Deletion:
- You have the right to request the deletion of your account and associated data at any time.
- Data Portability:
- You have the right to request a copy of your personal data in a standard, machine-readable format.
- Withdrawal of Consent:
- You can revoke your consent for marketing communications and optional data collection at any time.
Data Security
We prioritize the security of your data through:
- Encryption:
- We protect sensitive communication through encryption.
- Security Measures:
- We implement technical and organizational safeguards to maintain the integrity and security of your data.
- Regular Reviews:
- We continuously assess and enhance our data protection practices.
Updates
We may update this Privacy Policy from time to time. We will notify you of any significant changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@surveycompo.com